Our Carers
Only the very best will do
The majority of our carers are mature and experienced, all have relevant training and many are qualified, some with nursing backgrounds. Many of them have been registered with the agency for a long time and we know them very well.
About our Carers
All Featherbed carers are special people that share one main aim – to care for and enhance the quality of life for the elderly or sick, providing the emotional and physical support they need.
Many of our carers come to us through personal recommendation, others contact us having become aware of our long-standing reputation in the care community. We conduct a thorough recruitment procedure to ensure that each and every applicant is capable of the care and commitment that Featherbed has become known for.
There are many factors we look for when we recruit carers, such as:
- Presentation, personality and attitude
- Compassion, reliability and dedication
- Proven skills and ability to manage and provide all aspects of care, including housekeeping, cooking and record keeping
We conduct a thorough recruitment procedure; all our carers must have:
- A current DBS (Disclosure and Barring Service) certificate
- Up to date training certificates
- Public Liability insurance
- Excellent references related to care work
- Proof of self-employment status
Carers registered with Featherbed are self-employed and responsible for paying their own tax and NI payments. They are also responsible for invoicing the client or client’s representative, usually on a weekly basis, to include any travel expenses.
Featherbed carers do not wear uniforms; we like our clients to feel more like people and less like patients.
Carer Duties
Live in carers offer support, companionship and friendship, helping with:
- Shopping and errands
- Household tasks such as light housework and laundry
- Cooking and meal preparation
- Social activities, trips and visits
- Family pets
They can also assist with personal care including:
- Medication
- Diet management
- Bathing, shaving, oral care and toileting
- Dressing
- Mobility, including moving and transfers
It is important to emphasise that a carer is not a cleaner and, where necessary, the agency suggests that a part time cleaning person is employed separately.
Carer Requirements
A Live in carer will require:
- Their own bedroom supplied with bedding, towels and heating
- A wardrobe or other area to store clothing
- A TV, if possible
- Three meals a day, but a carer will normally eat the same food as prepared for the client
- Rest breaks to include a minimum two hours uninterrupted break during the day
- Adequate amounts of uninterrupted sleep during the night.
Further Information
People say the nicest things...
We pride ourselves on the fact that the majority of our clients come to Featherbed through the recommendation of other clients or their families.
“Thank you for the speed of arranging live in care for my Father. You were efficient and excellent.”
“We have been very happy with Featherbed Homecare, from the first assessment visit through to the provision and standard of carers. The service is fast, friendly and efficient, and the carers have been well trained, kind, and patient. We have been using Featherbed for eight months and are happy to recommend them.”
“Please pass on our thanks to Mabel and Susan who looked after Mum during her convalescence. She is so much more confident now and able to live on her own again. We will keep your details in case we need help again.”
“Featherbed Homecare allowed my 90 yr old parents to live together in their home for over 2 yrs. Despite initial reservations my parents quickly accepted live in care and much enjoyed having company in the house. Much credit is due to the carers who were all lovely and very caring . I have no hesitation in recommending Featherbed.”
“So far we are happy with your service, particularly in finding and matching a suitable carer. Also in the follow up phone call, to make sure we were happy with our allocated carer.”
“I would recommend Featherbed to anyone who wants live in care. The carers we had for my late dad were very special, very caring, kind and honest, they gave my dad the best care in his last year of life. He was very happy to be able to stay in his own home.”
“My sisters and I are very grateful to Featherbed for enabling our parents to spend the last five years of their lives in their own home. Each carer was kind, well-trained, professional and honest. Featherbed made great efforts to place carers with suitable personalities to relate well to Mum and Dad, which is an important aspect of their agency.”
“Featherbed has consistently provided excellent carers for my parents. We have found the agency to be both efficient and supportive in keeping my parents happy in their own home.”
“We were recommended to Featherbed Homecare by a friend and the service we received was second to none. Everything about the service was spot on. Mum couldn’t have had better care and attention. We have no hesitation whatsoever in recommending Featherbed to anyone needing their services.”
“We tried several other agencies before you were recommended to us. Your service is the best by far. We are very happy with the carers and feel able to take a step back and allow Mum a measure of independence.”
“The quality of service we received from Featherbed was faultless. The carer, found swiftly, was exceptional in the sensitivity, care and attention she gave. We feel forever grateful.”
“You offer an excellent service, thank you.”
“Thank you on behalf of my mother and myself, I would like to thank you so much for the carers you placed to look after Dad. It helped Mum an enormous amount and the support they offered her was immense. We are so grateful that Dad was able to stay at home with Mum. Thank You.”
“The carers you placed with my father have been fantastic, thank you Featherbed.”
“Featherbed have been absolutely amazing. They provided 24 hour care for my mom who is in her 90’s for over a year in her own home. The care and efficiency was second to none. They were always there with advice and always there to listen. I think you’d be hard pushed to find an Agency as remarkable as Featherbed.”
Contact Featherbed Homecare today
For helpful, friendly advice, emergency care assistance or a free, no obligation home visit assessment
Call us:
Freephone
0800 111 4885
Bristol office
01179 860710