5 out of 5 Care

Featherbed Care

Fully managed care in your own home

Dedication

We are dedicated to helping you stay independent by offering excellent and affordable live in care.

Consistency

We believe in providing a consistent level of care by finding you a carer who is compatible and competent.

Experience

We offer the benefit of over 40 years experience providing live in care to people in their own homes.

Reliable live-in carers

Featherbed Care Agency, a sister company to Featherbed Homecare, is fully compliant, regulated, registered, and rated GOOD by CQC, the Care Quality Commission.

The agency offers managed tailor-maid care packages for clients funded through social care or continuing healthcare and privately funded clients who would instead not take responsibility for paying carers directly.

Our Managed Service is responsible for directly employing and managing the live-in carers and all aspects of a client’s personal care plan.

Who we can help

We can help anyone who wishes to continue living in their own home for as long as they want.

We provide fully managed care packages to clients financed by their local Authority, on the Direct Payments Scheme or Continuing Health Care.

We also offer the same service to self-funded (private) clients who prefer not to be responsible for directly paying the carers.

How we can help

We are experts in care provision; our sister company, Featherbed Homecare, has provided private, live-in care and companionship since 1986.

Why move into one room in an expensive residential care home when you can continue to enjoy familiar surroundings at home?

Featherbed Care offers you the chance to make your own day-to-day choices in the place you know and love, with a live-in companion to ensure you stay happy and well looked after.

What is the difference between introductory and managed Live-in care?

A fully managed live-in care agency provides professional oversight. The agency takes complete responsibility for managing the live-in care service, providing a sense of security and reassurance to the customer. The agency employs, trains, and supervises the carers directly, ensuring high control and oversight.

The Care Quality Commission (CQC) inspects, regulates, and continually assesses services, providing you with reassurance and confidence in the quality of care. The agencies employ the live-in carers directly, so they are responsible for paying them sick pay and holiday pay and making national insurance and pension contributions.

 

Introductory Live-in care agencies

Introductory agencies are live-in care agencies that introduce Live-in carers to the client. The Live-in carers work self-employed, organise their tax affairs, and get paid more than if they work directly for a care provider. Many carers prefer this, which means they are happier to stay with one client for longer rather than being moved around a lot by a direct care provider.

Introductory care services are often cheaper than fully managed Live-in care services.

At Featherbed, we offer a fully managed care package through Featherbed Care or introduce compatible self-employed carers to you through Featherbed Homecare.

Our self-employed carers, who do the same job as they would if the agency employed them, bring a personal touch to the care they provide. The only difference with a managed care package is that the agency charges for the service and pays the carers directly.

However, Managed care services have higher overheads, such as NI contributions, insurance premiums, and more office staff.

We ensure that all our self-employed carers are fully compliant –

  • Registered as self-employed with HMRC
  • Have a current Carer Liability Insurance Policy
  • Have an up-to-date enhanced DBS
  • Have up-to-date mandatory training certificates
  • Provide a client with a written invoice after each week worked

We ensure that our carers –

  • Record all medications
  • Write up daily care notes
  • Regularly update the client care plan
  • Are fully trained
  • Are competent, caring, and kind.

Cost difference – Self-employed Carer or Agency-Employed Carer

A self-employed carer will charge the client a daily rate, a weekly food allowance, and travel expenses if required. They will require either time and a half or double time for bank holidays.

The agency will charge the client a weekly agency placement fee.

From per week – £902

Managed care package

The agency will quote a weekly price covering the Carer’s wages, travel and food allowances, and an agency fee for the service.
From per week – £1200

Is a managed service or an introduction service better for me?

It depends on your situation. If the customer is vulnerable, has complex care needs, and has no family nearby, then a fully managed service might be the better option.

Managed services are normally more expensive. They are inspected regularly by the Care Quality Commission and closely monitor and provide ongoing training for the carers. Introductory live-in care agencies are not under the remit of the Care Quality Commission as they are not acting as a provider of care that you may not need if you are happy to do just a little bit of the work yourself.

Live-in carer reviews

Posted on Google Google
Lance Mason profile picture
Lance Mason
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We had no idea that my Mum had only two weeks to live when Featherbed came to the rescue! They provided us with the most wonderful carer, Lucy, who stayed with Mum for long periods of time and gave amazing support to us as family. She went way "above and beyond" and became a loved member of the family. I can thoroughly recommend Featherbed - they are a super team!
Posted on Google Google
Nick Winch profile picture
Nick Winch
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Featherbed provided live-in care for my mother for about 15 months before she needed to go into a nursing home. The one problem we had was addressed quickly and effectively, and with that one exception, the carers Featherbed provided were superb - very caring and helpful, totally honest and understanding. They all developed a really good bond with my mother, who also valued their care.
Posted on Google Google
Lynne Griffiths profile picture
Lynne Griffiths
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We have been absolutely delighted with the kindness, professionalism and care shown towards our dad by his carer, Tendei Sithole, (and indeed by Immaculata and Emma-his relief carers who have also been excellent) Tendei has made it possible for him to enjoy his life again and if we could give her 6 stars we would. She has been simply a godsend.
Posted on Google Google
Abbey Pearson profile picture
Abbey Pearson
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I can not recommend this company highly enough. Wonderful carers who have so much time, compassion, friendship and patience for my Mum. Featherbed is a company who never lets us down, and are always on hand. We'd be lost without you, thanks for all you do. X
Posted on Google Google
Isobel Wyatt profile picture
Isobel Wyatt
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Featherbed provided waking nights care for my 99 year old father during the last few weeks of his life, which were very challenging. His carer, Julia, was fantastic and I can honestly say that we couldn't have coped without her. This wonderful care allowed my father to be able to stay in his own home which had always been his wish. Thank you so much Julia and Featherbed.
Posted on Google Google
Helen F profile picture
Helen F
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Featherbed have found us the most wonderful live-in carer for our 85 year old mum who has dementia. The relief carers are also excellent.
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Sylvia Mupaya profile picture
Sylvia Mupaya
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Featherbed homecare is an agency I could refer to both Client and Carers as it is well recognised for it's good services rendered. They are there for both parties. I can go on and on and on. It deserves over 5stars
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M D profile picture
M D
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Featherbed have been absolutely amazing. They provided 24 hour care for my mom who is in her 90's for over a year in her own home. The care and efficiency was second to none. They were always there with advice and always there to listen. I think you'd be hard pushed to find an Agency as remarkable as Featherbed. Thanks to all the staff at Featherbed and Carers who 'Cared' for my mom. 💗
Posted on Google Google
Josephine Payne profile picture
Josephine Payne
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I have used them for many years and would not use anyone else .
Posted on Google Google
Susan Reid profile picture
Susan Reid
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Featherbed Homecare allowed my 90yr old parents to live together in their home for over 2yrs. Splitting them up after 60yrs of happy marriage would have been unthinkable. Despite initial reservations my parents quickly accepted live in care and much enjoyed having company in the house. Much credit is due to the carers who were all lovely and very caring . I have no hesitation in recommending Featherbed

Live In Care Services

Covering the South & South West.

Dorset, Hampshire, Somerset, Wiltshire & Gloucestershire – including Bath, Bournemouth, Bristol, Chepstow, Gloucester, Poole, Salisbury, Wells, Weston-super-Mare & Yeovil

Get In Touch

Reliable Care Experiences

 

Email

care@featherbedhomecare.co.uk

Tel

0800 111 4885

Tel

01179 860710

Any Questions?