Our live in care services are designed to match the right carer with the right client, depending on needs and personality. To do this, we start with a free care assessment to identify the exact requirements for care, before arranging the placement.

1. Care Assessment

When you make an enquiry, we will arrange a free, no obligation home visit to meet you or your loved one – we can visit your home, hospital, or nursing home.

Our agency care consultant will then be in a position to fully understand the needs and the level of care required. They will also explain fully how the agency operates and answer any questions you and your loved ones might have.

We will arrange the placement date with you, then select a suitable carer. We will ask them to get in touch directly to set up an introductory meeting so that everyone can get to know one another better and start to form that all-important relationship before the start of the placement.

The booking will be confirmed by the agency.

2. Care Placement

Live In Carers are normally booked for between 1-4 weeks at a time, but some stay longer depending on your needs.

One of the duties of a home carer is keeping a daily care record, as well as noting any concerns or action taken. This record may be read by the family, GP, District Nurse or other agencies since good communication and continuity is vital to your welfare.

Should a client require more care during the day or night than originally anticipated, Featherbed can supply extra carers to help.

Before the carer leaves a placement they will undertake a comprehensive hand-over to the incoming carer, ensuring continuity of care.