Agency Fees for live-in care
Registration Fee – £100 – this is an initial, non-refundable fee that covers the registration of a single client or a couple requiring either permanent or occasional live-in respite care. The fee is payable once the agency has been asked to find a suitable carer.
Live-in Agency Fees per week – Once a live-in carer is placed with a client, the following weekly placement fee is charged.
An additional 50% fee is charged if a carer looks after two clients in the same household.
The full-time placement fee is reduced if the placement continues after four weeks.
| Weekly Agency Fee | ||
| Full-time live-in care or nights first 4 weeks | £140 | per week |
| After 4 weeks | £120 | per week |
| Additional live-in or night carer | £75 | per week |
| 5 days per week, full fees apply | £120 | per week |
| 4 days per week | £105 | per week |
| 3 days per week | £95 | per week |
| 2 days per week | £80 | per week |
| 1 day per week | £45 | per week |
- The Agency Fee – This is invoiced on the 26th of each month, one month in advance, and settlement is required within 14 days.
- Overdue Surcharge – After 14 days of the invoice date, a surcharge of £25 will be added to any unpaid accounts.
- Cancellation – 30 days’ written notice is required.
- Release Fee – £5,000 non-refundable – payable when the service is cancelled, and the carer is retained by the client. Once the release fee has been paid, the carer will be removed from the agency register. The agency will not be liable for any loss, damage or expenses once the client retains the carer privately. If the carer decides to leave the client at any time, no refund of the release fee will be payable.
- Please refer to the agency’s full terms and conditions
Carer daily rates
Below are our suggested minimum daily rates a carer will expect to receive. The rate depends on the level of care a person or persons require.
| 1 client | from £120 per day |
| 2 clients | from £140 per day |
| Waking nights | the same as the day rate |
| Sleepovers | from £100 per night |
| Disturbed nights – when a live-in carer needs to attend to a client more than a couple of times during the night | £10 for each disturbance. |
Total weekly cost for full-time live-in care
Depending on the carer’s daily rate, the list below shows the weekly cost, including the agency placement fee. (Excludes travel costs and food allowance)
| Carer’s daily rate | Total weekly rate including VAT and agency fee |
| £120 | £972 / £984 |
| £125 | £1007 / £1019 |
| £130 | £1042 / £1054 |
Further information
- The agency carers are self–employed and are paid directly by the client. They will produce their own invoices and receipt them accordingly.
- All duties, terms and conditions including food allowance and travel costs should be discussed and agreed between the client and carer before the placement commences.
- The agency suggests a food allowance of £45 per week; however, this is negotiable between the client and carer.
- Carers expect to have a minimum of two hours off duty each day where they can leave the client’s home. Clients who cannot be left alone must source adequate cover whilst the carer is off duty.
- The agency is unable to supply part-time day care
- Bank Holidays – Double time is expected for all statutory UK bank holidays.
- Travel Expenses – The carer will expect their full travel costs to be paid by the client. This is for one-way travel to the client’s home only.
- If a carer uses their own car for the client’s errands/trips/appointments etc., the suggested minimum mileage rate is 50p per mile.
Fee review August 2026
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Live In Care Services
Covering the South & South West.
Dorset, Hampshire, Somerset, Wiltshire & Gloucestershire – including Bath, Bournemouth, Bristol, Chepstow, Gloucester, Poole, Salisbury, Wells, Weston-super-Mare & Yeovil
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