About Us

Featherbed Homecare, a trusted name in live-in care, has provided compassionate, personal care for over 40 years. Established in 1986, we continue to offer the same high-quality care, ensuring our clients feel secure and well-cared for.

40 Years Of Care

Every day, families place their trust in us to find and match the right live-in carer for their loved ones.

The agency is still owned and managed by founder Sally Carpenter, a dedicated professional passionate about providing excellent and reliable live-in care at a reasonable cost. Along with a very loyal team of care managers, Sally ensures our clients receive the best care possible.

We are one of the UK’s leading care agencies. Over the years, we have gained an excellent reputation for placing carers and companions with clients who wish to continue living in the comfort and security of their own homes but require support to do so—whether that’s short or long-term, through ill health, disability, old age, or end-of-life.

Our office, based in Bristol, coordinates care services throughout the UK.

We pride ourselves on the success of our tailored, one-to-one support, which matches only the most suitable and compatible carers for each client.

People Helped

Carers Placed

5 out 5 Reviews

Flexible Care Options

Why choose Featherbed?

Dedicated to helping people stay independent by offering excellent and affordable live-in care.

We know that there are many care providers to choose from. We differentiate ourselves through the carers we work with. They are all well-known to us; many have been part of our Featherbed family for years. We specialise in providing precisely the suitable carer.

You can be assured of a personal, tailor-made service and an affordable care package. We are proud to have been providing private care to people in their own homes since 1986, and the quality of service is underlined by the fact that many of our clients and carers come to us via referrals from others.

We always meet our clients before placing a carer with them so that we understand their needs, interests, likes, and dislikes. We treat our clients like we would our own family, with respect, loyalty, and discretion, and we only ever place carers who have proved to us that they are reliable, capable, and compassionate.

Live-in carer reviews

    
 
 
       Posted on Google  
   
   Lance Mason 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had no idea that my Mum had only two weeks to live when Featherbed came to the rescue!  They provided us with the most wonderful carer, Lucy, who stayed with Mum for long periods of time and gave amazing support to us as family.  She went way "above and beyond" and became a loved member of the family.  I can thoroughly recommend Featherbed - they are a super team!
  
 
      Posted on Google  
   
   Nick Winch 
 
 
 
 Trustindex verifies that the original source of the review is Google. Featherbed provided live-in care for my mother for about 15 months before she needed to go into a nursing home. The one problem we had was addressed quickly and effectively, and with that one exception, the carers Featherbed provided were superb - very caring and helpful, totally honest and understanding. They all developed a really good bond with my mother, who also valued their care.
  
 
      Posted on Google  
   
   Lynne Griffiths 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have been absolutely delighted with the kindness, professionalism and care shown towards our dad by his carer, Tendei Sithole, (and indeed by Immaculata and Emma-his relief carers who have also been excellent) Tendei has made it possible for him to enjoy his life again and if we could give her 6 stars we would. She has been simply a godsend.
  
 
      Posted on Google  
   
   Abbey Pearson 
 
 
 
 Trustindex verifies that the original source of the review is Google. I can not recommend this company highly enough. Wonderful carers who have so much time, compassion, friendship and patience for my Mum. Featherbed is a company who never lets us down, and are always on hand. We'd be lost without you, thanks for all you do. X
  
 
      Posted on Google  
   
   Isobel Wyatt 
 
 
 
 Trustindex verifies that the original source of the review is Google. Featherbed provided waking nights care for my 99 year old father during the last few weeks of his life, which were very challenging. His carer, Julia, was fantastic and I can honestly say that we couldn't have coped without her. This wonderful care allowed my father to be able to stay in his own home which had always been his wish. Thank you so much Julia and Featherbed.
  
 
      Posted on Google  
   
   Helen F 
 
 
 
 Trustindex verifies that the original source of the review is Google. Featherbed have found us the most wonderful live-in carer for our 85 year old mum who has dementia. The relief carers are also excellent.
  
 
      Posted on Google  
   
   Sylvia Mupaya 
 
 
 
 Trustindex verifies that the original source of the review is Google. Featherbed homecare is an agency I could refer to both Client and Carers as it is well recognised for it's good services rendered.  They are there for both parties.  I can go on and on and on. It deserves over 5stars
  
 
      Posted on Google  
   
   M D 
 
 
 
 Trustindex verifies that the original source of the review is Google. Featherbed have been absolutely amazing. They provided 24 hour care for my mom who is in her 90's for over a year in her own home. The care and efficiency was second to none. They were always there with advice and always there to listen. I think you'd be hard pushed to find an Agency as remarkable as Featherbed. Thanks to all the staff at Featherbed and Carers who 'Cared' for my mom. 💗
  
 
      Posted on Google  
   
   Josephine Payne 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have used them for many years and would not use anyone else .
  
 
      Posted on Google  
   
   Susan Reid 
 
 
 
 Trustindex verifies that the original source of the review is Google. Featherbed Homecare allowed my 90yr old  parents to live together in their home for over 2yrs. Splitting them up after 60yrs of happy marriage would have been unthinkable.  Despite initial reservations my parents quickly accepted live in care and much enjoyed having company in the house. Much credit is due to the carers who were all lovely and very caring . I have no hesitation in recommending Featherbed